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Pricing & Payment
1. What is your hourly rate?
Our hourly rate ranges from $50 to $80, depending on the complexity, scope, and urgency of the services required.
2. Why do prices vary?
Prices depend on factors such as:
All invoices are due within seven days of the service commencement unless prior arrangements are made.
4. What payment methods do you accept?
We accept payments via PayPal and direct deposit. Unfortunately, we do not accept cheques.
Our hourly rate ranges from $50 to $80, depending on the complexity, scope, and urgency of the services required.
2. Why do prices vary?
Prices depend on factors such as:
- The complexity of tasks requiring specialized expertise.
- The scope of the project and resources involved.
- Urgency or expedited deadlines.
All invoices are due within seven days of the service commencement unless prior arrangements are made.
4. What payment methods do you accept?
We accept payments via PayPal and direct deposit. Unfortunately, we do not accept cheques.
Privacy & Confidentiality
5. How do you ensure privacy and confidentiality?
At Kively Office Assistants Online:
At Kively Office Assistants Online:
- All client information is treated as strictly confidential.
- We do not share details with third parties under any circumstances.
- All correspondence is securely destroyed after project completion.
Service Details & Communication
6. How do you track hours worked?
We use a reliable time billing application to log hours worked, ensuring accuracy and transparency.
7. How do we communicate with K.O.A.O.?
Communication is key! You can reach us through:
We offer prepaid packages with no signup costs or hidden fees. This allows you to select the services that best suit your business needs.
We use a reliable time billing application to log hours worked, ensuring accuracy and transparency.
7. How do we communicate with K.O.A.O.?
Communication is key! You can reach us through:
- Slack
- Phone
We offer prepaid packages with no signup costs or hidden fees. This allows you to select the services that best suit your business needs.
Work Location & Flexibility
9. Do you work onsite or remotely?
We offer both options:
- Mobile/Onsite: We can work from your office if required.
- Virtual Office: We complete tasks remotely and can arrange to pick up paperwork if needed.
Insurance & Guarantees
10. Are you insured?
Yes, we are fully insured with Professional Indemnity and Public Liability Insurance.
11. Do you guarantee your work?
Yes! If you find any errors in your documents, we will correct them free of charge within 7–10 days of project completion.
Yes, we are fully insured with Professional Indemnity and Public Liability Insurance.
11. Do you guarantee your work?
Yes! If you find any errors in your documents, we will correct them free of charge within 7–10 days of project completion.
Tools and Software
12. What tools and software do you use?
We work with the latest tools and software, including:
We work with the latest tools and software, including:
- Windows 11
- Dropbox
- OneDrive
- Google Drive
- Office 365
- Zadarma
